capjikia ganesha Privacy Policy

This page describes what we collect when you use capjikia ganesha and how we keep that data protected. We collect personal information during registration, account verification, and payment processing. We use this data only for account management, compliance with local regulations, and fraud prevention. We do not sell your data to third parties.

Our servers may sit outside your jurisdiction, but we apply the same data protection standards across all regions where capjikia ganesha operates. You have the right to access, correct, or request deletion of your data. This policy explains how we handle your information and what choices you have.

If you have questions about our capjikia ganesha privacy practices, contact our support team via email or in-app messaging.

What data we collect on capjikia ganesha

Registration and account information

When you register a capjikia ganesha account, we collect your email address, phone number, and a password of your choice. We use your email to send account notifications, withdrawal confirmations, and security alerts. Your phone number is used for two-factor authentication (2FA) if you enable it.

We do not store your password in plain text. We hash it using industry-standard encryption, so even our staff cannot see your password. If you forget your password, you can reset it via email.

Identity verification (KYC) data

To comply with local regulations, we require identity verification before you can withdraw funds from capjikia ganesha. We collect your full name, date of birth, government ID number, and a photo of your ID. We also ask for a selfie to confirm you are the account holder.

This data is encrypted and stored securely. We use it only to verify your identity and prevent fraud. We do not share it with third parties except where required by law or regulatory authorities in the jurisdictions we serve.

Payment and transaction data

When you deposit or withdraw funds on capjikia ganesha, we collect transaction details: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the date. We store this data for accounting, compliance, and fraud detection.

We do not store your full payment card or e-wallet credentials. Payment processors handle that data directly. We receive only a confirmation that the transaction succeeded or failed.

Game activity and session logs

We log your game activity on capjikia ganesha: which games you play, how long you play, your bets, and your wins or losses. We use this data to detect unusual patterns (potential fraud or account compromise), calculate cashback and bonuses, and improve our platform.

We also log your IP address and device information (browser type, operating system) when you log in. This helps us detect unauthorised access attempts and secure your account.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences (language, game filters). These are session cookies that expire when you close your browser. We do not use cookies to track you across other websites.

We may use analytics tools to understand how players use capjikia ganesha — which games are popular, where players encounter errors, how long sessions last. This data is anonymised and aggregated; we do not link it to individual accounts.

Our capjikia ganesha data practices and your rights

How we use your data

We use your data for these purposes: account management (login, password reset, account recovery), payment processing (deposits and withdrawals), identity verification (KYC compliance), fraud detection (spotting unusual activity), regulatory compliance (reporting to authorities where required by law), and service improvement (understanding how players use capjikia ganesha).

We do not use your data for marketing unless you opt in. We do not sell your data to third parties. We do not share your data with other gaming platforms or advertisers.

Third-party processors

We work with third-party service providers to operate capjikia ganesha. These include payment processors (who handle deposits and withdrawals), cloud hosting providers (who store our servers), and identity verification services (who confirm your ID). These processors are bound by confidentiality agreements and may only use your data to provide services to us.

Our servers may be located outside your jurisdiction. Data transfers are encrypted and comply with data protection standards applicable in the regions we serve.

Your rights on capjikia ganesha

You have the right to access your data. Contact our support team, and we'll provide a copy of all personal information we hold about you. You have the right to correct inaccurate data — if your name or ID number is wrong, we'll update it. You have the right to request deletion of your data, subject to legal retention requirements (we may need to keep transaction records for compliance).

You can disable cookies in your browser settings. You can disable 2FA in your capjikia ganesha account settings. You can request that we stop using your data for analytics by contacting support.

Data retention and deletion

We retain your account data (email, phone, name, ID) as long as your capjikia ganesha account is active. If you close your account, we retain transaction records for 7 years to comply with financial regulations. We delete other personal data (game logs, session history) after 2 years of account inactivity.

If you request account deletion, we anonymise your data within 30 days, meaning we remove identifiers so it cannot be linked back to you. We retain anonymised transaction records for compliance purposes.

Jurisdiction and legal compliance

capjikia ganesha operates only in jurisdictions where online gaming is permitted by local law. We comply with data protection laws applicable in those jurisdictions. If a regulatory authority requests your data, we may be required to disclose it. We will notify you of such requests unless legally prohibited from doing so.

This privacy policy applies to all capjikia ganesha services: our website, mobile app, live-dealer tables, slots, sportsbook, and esports markets. If you have questions about how we handle your data during Idul Fitri, Idul Adha, Imlek, Nyepi, or any other time, contact our support team.

• 1
  Your data is encryptedSecurity

  We use SSL/TLS and AES-256 encryption to protect your personal information in transit and at rest.

• 2
  We do not sell your dataPrivacy

  We use your data only for account management, compliance, and fraud prevention. We do not share it with advertisers or other platforms.

• 3
  You can request access or deletionRights

  Contact our support team to access, correct, or request deletion of your capjikia ganesha data. We respond within 30 days.

• 4
  We comply with local lawCompliance

  We operate only where online gaming is permitted and comply with data protection laws in those jurisdictions.

Policy updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on capjikia ganesha. Your continued use of our platform after such changes constitutes your acceptance of the updated policy.

We at capjikia ganesha are committed to protecting your privacy and operating transparently. If you have concerns about how we handle your data, or if you believe your privacy has been violated, contact our support team immediately. We take all privacy concerns seriously and will investigate promptly.